Delivery Information

Minimum Purchase Amount (MPA) for FREE DELIVERY:

 (1) Dh 105 for locations near Dubai Dragon Mart

            (International City, Al Warqa, Mirdif, Nad Al Hamar, Festival City, Dubai Silicon Oasis);

 (2) Dh 210 - Dubai               Dh 315 - Sharjah, Ajman

      Dh 420 - Abu Dhabi       Dh 525 - Fujairah, RAK and UAQ

So in case your order does not reach the MPA above, you'll need to pay the courier fee (and the Cash On Delivery fee, if applicable) in addition to the item prices.


Payment Method

Cash on delivery

But for large-sized items (for example, large aquarium and large pet house etc.), we will require a full amount payment before its delivery. Please confirm with us first before you place your order.


Delivery and shipment days:

Same or the next day -    if all items in your order are available in our stock

Within 3 to 5 days -          if any item(s) in your order is not available in our stock

However, your order will be subject to a FINAL CONFIRMATION before its delivery and shipment. We will call you or send you a whatsapp message shortly after you place your order, to confirm the exact delivery timing and your location.


Delivery for large-sized items

The free delivery service is for small-sized items only. For large-sized items (for example, large aquarium and large pet house etc.), we will need an extra delivery fee. Please confirm with us first before you place your order.


Delivery to other GCC Countries (Saudi Arabia, Oman, Bahrain, Kuwait)

Due to difference of Customs rules and policies of each country, if you want your order to be delivered to these countries, please confirm with us first (to check whether the courier company is accepting the shipment or not) before your place your order.


Contact Us

Shop No. IBI-07, Dragon Mart 1, Dubai    +971 4 427 3132  (for fish and aquariums)

Shop No. GC-30, Dragon Mart 2, Dubai    +971 4 514 8007  (for pet accessories)

For urgent support, please send whatsapp to: +971 55 126 2923