Delivery Information

Is it free delivery? Is there any Minimum Order Amount (MOA) for the delivery?

Yes, we make free delivery based on the MOA for different locations.


 a    Dh 105 - for locations near our place (Dragon Mart, Dubai):

    International City  |  Al Warqa  |  Mirdif  |  Nad Al Hamar

    Festival City  |  Al Rashidiya  |  Ras Al Khor  |  Nad Al Sheba

    Silicon Oasis  |  Academic City  |  Business Bay 

 b    Dh 210 - Dubai (other areas excluding the above)              

 c     Dh 315 - All other emirates in the UAE

* As per your location, orders less than the above amounts will be subject to additional delivery charges, starting from Dh 31.50


How will you pay for your order?

Cash on delivery | Credit card on delivery

*Specific items will require to pay in advance, kindly contact us for more info.


When will we deliver your order?

Same or the next day -    if all items in your order are available in stock

Within 3 to 4 days -          if any item is not available in stock

However, we will contact you (through Whatsapp and phonecall) at the earliest after your order is successfully submitted, to confirm further details of your delivery.


Delivery for large-sized items

*Specific items are excluded in the free delivery, kindly contact us for more info.


Delivery to other GCC Countries (Saudi Arabia, Oman, Bahrain, Kuwait)

Kindly contact us directly at: +971 55 126 2923 for further details.


Want to contact / visit us directly?

Shop ibi-07, Dragon Mart 1, Dubai    +971 4 427 3132  (for fish and aquarium accessories)

Shop gc-30, Dragon Mart 2, Dubai    +971 4 514 8007  (for pet accessories)

For urgent inquiries, please call or Whatsapp: +971 55 126 2923